How to Have Difficult Conversations

What are some of the difficult conversations we have? What makes them difficult? How can we overcome our anxiety about them? How can we achieve the best outcomes for all involved? Discover answers to theses questions in How to have Difficult Conversations.

Training includes:

  • Changing your perception around conversations
  • Separating the feeling from the issue
  • Difficult personalities
  • Unilateral control
  • Broken Window Theory
  • Avoidance and buttons
  • Interests verses positions
  • Direct and sensitive
  • I’m sorry but…
  • Setting the scene for success

Overcome your fears surrounding difficult conversations and learn how to gain the best possible outcomes.

Course Information

Duration: 3 hours
Delivery mode: SALC at Minda’s Brighton site
Course Fee Value: $66 (GST Inclusive)
Course Fee Description: per person as Group bookings ONLY
  • Upcoming course

  • No dates currently available.