As described in the SALC Terms & Conditions the following cancellation terms may apply dependant on your request.

Cooling-off Period

For our Accredited Training courses, we offer a 10-business day cooling off period, during which participants may request a refund. However, after the 10 business days have elapsed, we will not be able to provide a refund on course fees.
We encourage our participants to carefully consider their decision before enrolling in our courses, as we take our commitment to delivering high-quality training seriously. If you have any questions or concerns, please do not hesitate to contact our support team.

Cancellation fees

For our corporate and non-accredited training programs, we have a cancellation policy in place to ensure that we can effectively manage our resources and provide high-quality services to all our clients.

1. If the enrolment of a participant on a SALC training course is cancelled, the following charges are payable:

   Notice period before date of service	Fee to be charged
   48 hours or more before training -	No charges
   24 – 48 hours before training -	50% of training services fee
   24 hours before training -	100% of training services fee

For the purposes of these terms, a “Business Day” is a day other than a Saturday, Sunday or public holiday in South Australia.

2. Where applicable, any refunds paid will have the relevant cancellation fee deducted prior to being paid.
3. For Staff and Contractors only:
   • A transfer request may be submitted to SALC prior to the commencement of the training service. The approval of such a request is at the discretion of SALC.
   • A transfer request allows the enrolled Participant to transfer to the same training service on a different date or transfer to a completely new training service.
   • Cancellation fees may apply depending on the timing of the transfer request.