The SA Learning Centre will respect your right to privacy in accordance with the Privacy Act 1988.
We are committed to ensuring the confidentiality and privacy of our website users’ personal information.
We need to collect personal information about you to assist us in administration of the program and issuing your qualification/certificate. You will be asked to complete an enrolment form before commencement. This information will be used for statistical and reporting purposes by ASQA, NCVER and the SA Learning Centre. Personal details will not be disclosed to any other party without your consent.
We do not accept responsibility for the use of any information that has been obtained through unauthorised access.
What information do we collect?
The South Australian Learning Centre may ask you for the following information:
- Contact information (name, address, email address)
- Personal details such as date of birth
- Credit card numbers and/or bank account details
It is your choice how much of this information you provide. All information is held securely.
We collect this information to:
- Process payments and provide receipts
- Maintain accurate details of our students’ history with the organisation
- Keep students informed about our work
- Issue parchments and academic records
To ensure your privacy is protected, information from your record will not be disclosed or altered unless requested by you. We collect data such as your date of birth so we can use it to confirm your identity when you contact us. If you wish to allow another person to access your details (e.g. family member) you need to notify the South Australian Learning Centre in writing, and we will note this on your record.
At times, we use external providers to help us produce our communications. We require these providers to sign an agreement to keep your personal information confidential and secure.
Personal information about students studying with the South Australian Learning Centre may be shared with the Australian Government and designated authorities, such as Australian Apprenticeship Centres (AACs), National Centre for Vocational Education Research Limited (NCVER) and Australian Skills Quality Authority (ASQA). This information includes personal and contact details, course enrolment details and changes, and circumstances related to funding (if applicable).
We use Google Analytics to track visits to our website. We use this information to track the effectiveness of our website. Types of data collected include visits, length of visit, viewed pages and the technical capabilities of our visitors. These statistics will not identify you as an individual. For more information read Google’s Privacy Policy.
Please note, in some areas of our website links to other sites can be found. These sites are not controlled by Minda Incorporated and therefore we cannot take responsibility for their content, claims of offer or privacy practices.
The South Australian Learning Centre will provide you with the opportunity to opt out of receiving future communications from us.
Course payment
The online facility for course payment to the South Australian Learning Centre is secure and encrypted, and data stored on the organisations’ computers is password protected. The organisation will not use or release information about individual visits to the website, or information that you may provide electronically to any other organisation, person or group without your express consent.
Contact
To access or change your details, for further information about the privacy statement or to register an issue in relation to the way the South Australian Learning Centre has dealt with your privacy, please contact us on:
Tel: 8209 2800
Email: salc@minda.asn.au
Mail: PO Box 5, Brighton SA 5048
If you are not satisfied with the outcome of your complaint, you can then refer the matter to the Privacy Commissioner (Commonwealth Government Office of the Privacy Commissioner).
Tel: 1300 363 992
www.privacy.gov.au