Policies and Procedures PP01_Training and Assessment Policy Procedure V1.2.pdf PP02_Course Administration Policy Procedure V1.1.pdf PP03_Complaints and Appeals Policy Procedure V1.0.pdf PP04_Assessment Validation Policy Procedure V1.0.pdf PP05_Quality Assurance PP V1.0.pdf PP06_Fees and Refunds PP V2.0.pdf PP07_AQF Certification PP V1.0.pdf PP08_Marketing and Advertising PP V1.0.pdf PP09_VET Regulation and Legislation PP V1.0.pdf PP10_Privacy PP V1.0.pdf PP11_Course Development and Review PP V1.0.pdf PP12_Credit PP V1.0.pdf PP13_Training Product Transition & Expiry PP V1.0.pdf PP14_Third Party Agreements PP V1.0.pdf PP15_Business and Financial Viability PP V1.0.pdf PP16_ RPL PP V1.0.pdf PP17_Plagiarism PP V1.0.pdf PP18_Computer, Internet and Email Usage (Acceptable Use of) Policy and Procedure Dec 2016.pdf PP19_Skilled Trainers and Assessors PP V1.0.pdf PP20_Student_Attendance PP V1.0.pdf PP21_SALC-Minda Placement PP V1.0.pdf