As described in the SALC Terms & Conditions the following cancellation terms may apply dependant on your request.
Cooling-off Period
For our Accredited Training courses, we offer a 10-business day cooling off period, during which participants may request a refund. However, after the 10 business days have elapsed, we will not be able to provide a refund on course fees.
We encourage our participants to carefully consider their decision before enrolling in our courses, as we take our commitment to delivering high-quality training seriously. If you have any questions or concerns, please do not hesitate to contact our support team.
Cancellation fees
For our corporate and non-accredited training programs, we have a cancellation policy in place to ensure that we can effectively manage our resources and provide high-quality services to all our clients.
If the enrolment of a participant on a SALC training course is cancelled, the following charges are payable:
Notice period before date of service Fee to be charged
- 48 hours or more before training -
No charges
- 24 – 48 hours before training -
50% of training services fee
- 24 hours before training -
100% of training services fee
For the purposes of these terms, a “Business Day” is a day other than a Saturday, Sunday or public holiday in South Australia.